Public Grievances

Items of work Allocated

  1. Receiving of all Public Grievances related to the DGE, Ministry of Labour and Employment (MOLE) on CPGRAMS Portal and in Offline mode (Physically).
  2. Checking and Forwarding these grievances to the concerned Section/Office/organization etc. for redress & disposal.
  3. Coordination work on Public Grievances.
  4. Other related matters on Public grievances.
  5. Incidental works related to Grievance Redressal in respect of the Ministry.
  6. Any other matter or work related to Public Grievances as assigned by competent authority/ senior officers from time to time.

     Other Information :-

Name of Section

 

Public Grievance Cell

Nodal Officer

Address

 

Shri. Om Pal Singh

Joint Director Employment

Room No. 6,

Ground Floor Shram Shakti Bhawan, Rafi Marg

New Delhi-110001

Appellate Authority

Address

 

Shri Amit Nirmal

Deputy Director General (E)

Room No. 512 

5th Floor, Shram Shakti Bhawan, Rafi Marg

New Delhi

Officers in Channel (as on 08.04.2022)

Pallavi Raut

Asst. Employment Officer

 

Email

Pgcell[dot]dge[at]gmail.com